1. Who we are
Website: https://m-town.se
M-Town provides educational experience programs and trips for families and group participants.
Contact: info@m-town.se
2. What data we collect
We may collect:
- Name
- Date of birth (for youth/school participants if required)
- Contact details (email, phone)
- School/group information
- Booking and travel details
- Messages via forms
- Technical data (IP address, browser type)
3. How we use your data
We use personal data to:
- manage bookings and group participation
- communicate about trips and safety information
- coordinate with schools and partners
- provide customer support
- comply with legal obligations
4. Legal basis (GDPR)
We process data under:
- Contract (to deliver booked services)
- Legal obligation (accounting, safety requirements)
- Legitimate interest (communication and service delivery)
For minors, data is processed only in connection with participation in organised group activities.
5. Data sharing
We may share necessary data with:
- schools / group organisers
- transport providers
- accommodation providers
- activity partners
- payment providers
- authorities if required by law
We never sell personal data.
6. Data storage
We store data only as long as necessary:
- booking data: up to 7 years (Swedish accounting law)
- contact inquiries: 12–24 months
- participant data: duration of program + legal retention period
7. Your rights (GDPR)
You have the right to:
- access your personal data
- correct inaccurate data
- request deletion (where legally possible)
- restrict processing
- request data portability
Contact: info@m-town.se
8. Cookies
We use cookies for:
- basic website functionality
- improving user experience
- analytics (if enabled)
You may disable cookies in your browser.
9. Security
We take reasonable technical and organisational measures to protect personal data.
10. Contact
For privacy questions:
Email: info@m-town.se